The total outsourcing services spending in the Philippines is expected to exceed US$500 million by 2021, according to the latest forecast from the IDC APeJ Semiannual Services Tracker. Enterprises’ Digital Transformation (DX) initiatives, as well as changing patterns of IT procurement and rapidly evolving service delivery models, will drive the Philippines outsourcing market to continue growing.

 

Digitalization has created opportunities for new areas of business and organizational structures. However, as companies increasingly embark on a DX journey, outsourcing has been a way for them to address business challenges, such as growing complexity of ICT, lack of ICT budget, and the need for proper governance.

 

“The Philippines outsourcing market is undergoing a dramatic transformation propelled by the increasing adoption of disruptive technologies. CIOs and technology leaders tap external capabilities to support their DX initiatives, meet ever-changing customer demands, implement solutions faster, and reduce cost”, said Alon Anthony Rejano, Market Analyst for Services, IDC Philippines. “In the age of greater automation, standardization, and modernization, external providers need to keep up and redefine their value proposition, offering new delivery and consumption models”, he added.

 

However, multiyear and multimillion-peso outsourcing deals are decreasing as end users look at cost cutting and show inclination toward cloud. This, in turn, is adding price pressure on providers, which drives vendor consolidation. IDC recommends that end users must understand where each outsourcing deal fits on the sourcing spectrum so that appropriate governance mechanisms can be created and managed.

 

“The outsourcing market will remain a tough market for competition in the coming years. Local customers want to see vision and a strong offering, and while they want a partner for the long term, they are also willing to consider new partners that offer innovation”, Rejano added. “Providers need to demonstrate thought leadership throughout the lifetime of the contract and provide high-quality service to help transform customers with DX agenda.”


RECOMMENDED ARTICLE FOR TECHWORLD


 
Kaspersky Lab Reveals PH Threat Landscape, Advocates Public-Private Collaboration in its First CyberSecurity Summit with the DICT
Techworld Date Posted: 7 August 2017 11:27 AM | 255 Views
The Department of Information and Communications Technology (DICT) Secretary Rodolfo Salalima (second from left) shakes hand with Kaspersky Lab Asia Pacific Managing Director Stephan Neumeier (third from left) during the media briefing for their.... See More
 
Kaspersky Lab Reveals PH Threat Landscape, Advocates Public-Private Collaboration in its First CyberSecurity Summit with the DICT
Techworld Date Posted: 11:27 AM | 255 Views
The Department of Information and Communications Technology (DICT) Secretary Rodolfo Salalima (second from left) shakes hand with Kaspersky Lab Asia Pacific Managing Director Stephan Neumeier (third from left) during the media briefing for their...See More

 
Bitcoin Stealers Are Back: Hunt for Users’ Cryptosavings Continues
Techworld Date Posted: 17 November 2017 8:40 AM | 273 Views
Kaspersky Lab researchers have discovered a new malware which steals cryptocurrencies from a user’s wallet by replacing their address with its own in the device’s clipboard. Criminals are targeting popular cryptocurrencies such as Bitcoin,.... See More
 
Bitcoin Stealers Are Back: Hunt for Users’ Cryptosavings Continues
Techworld Date Posted: 8:40 AM | 273 Views
Kaspersky Lab researchers have discovered a new malware which steals cryptocurrencies from a user’s wallet by replacing their address with its own in the device’s clipboard. Criminals are targeting popular cryptocurrencies such as Bitcoin,...See More

 
Lenovo’s Gift Guide for the Holiday Season
Techworld Date Posted: 22 December 2018 2:56 PM | 91 Views
Looking for the perfect gadgets for yourself or to give away to your families and friends this Christmas? Lenovo, the world’s leading PC and smart devices developer has compiled the best tech gifts that.... See More
 
Lenovo’s Gift Guide for the Holiday Season
Techworld Date Posted: 2:56 PM | 91 Views
Looking for the perfect gadgets for yourself or to give away to your families and friends this Christmas? Lenovo, the world’s leading PC and smart devices developer has compiled the best tech gifts that...See More

 
Connectivity Issues Lead to Damaged Relationships in 1-in-6 Cases
Techworld Date Posted: 21 September 2018 9:33 AM | 110 Views
Staying connected is now an obligatory part of showing you care. According to a study from Kaspersky Lab, connectivity is now a vital part of our duty to family, friends and loved ones. . See More
 
Connectivity Issues Lead to Damaged Relationships in 1-in-6 Cases
Techworld Date Posted: 9:33 AM | 110 Views
Staying connected is now an obligatory part of showing you care. According to a study from Kaspersky Lab, connectivity is now a vital part of our duty to family, friends and loved ones. See More

 
Amdocs, Amazon Web Services Gear Up Globe for Meaningful Digital Customer Engagement
Techworld Date Posted: 5 September 2018 4:45 PM | 82 Views
Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, today announced its collaboration with Amazon Web Services (AWS) in enabling Globe Telecom. See More
 
Amdocs, Amazon Web Services Gear Up Globe for Meaningful Digital Customer Engagement
Techworld Date Posted: 4:45 PM | 82 Views
Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, today announced its collaboration with Amazon Web Services (AWS) in enabling Globe TelecomSee More

Rafael Aquino
The Threadripper’s Simple Complexity
Techworld • By: Rafael Aquino | Date Posted: 29 July 2017 4:30 PM | 769 Views
The AMD Ryzen Threadripper is by far the most powerful processor to date. 12 cores and 24 threads each, that is absolutely dwarfing any other processor ever created in the history of mankind. But.... See More
Rafael Aquino
The Threadripper’s Simple Complexity
Techworld • By: Rafael Aquino | Date Posted: 4:30 PM | 769 Views
The AMD Ryzen Threadripper is by far the most powerful processor to date. 12 cores and 24 threads each, that is absolutely dwarfing any other processor ever created in the history of mankind. But...See More

 
Kaspersky Lab Challenges Whitehats to Find Flaws of IoT Devices in Global Competition
Techworld Date Posted: 25 October 2018 1:49 PM | 86 Views
Kaspersky Lab is inviting ethical hackers, known as whitehats, from across the world to test the security of smart devices and industrial systems as it launches its fourth international industrial Capture the Flag (CTF).... See More
 
Kaspersky Lab Challenges Whitehats to Find Flaws of IoT Devices in Global Competition
Techworld Date Posted: 1:49 PM | 86 Views
Kaspersky Lab is inviting ethical hackers, known as whitehats, from across the world to test the security of smart devices and industrial systems as it launches its fourth international industrial Capture the Flag (CTF)...See More

PCBG Contributing Writer
The Race to 64-bit
Techworld • By: PCBG Contributing Writer | Date Posted: 3 March 2018 8:47 AM | 165 Views
When you install an OS, sometimes the installer would say something along the lines of “Your architecture does not support this operating system” and would prompt you to install another. See More
PCBG Contributing Writer
The Race to 64-bit
Techworld • By: PCBG Contributing Writer | Date Posted: 8:47 AM | 165 Views
When you install an OS, sometimes the installer would say something along the lines of “Your architecture does not support this operating system” and would prompt you to install anotherSee More

 
MSI GAMING PH ANNOUNCES OFFICIAL LAUNCH OF NEW CONCEPT STORE
Techworld Date Posted: 10 November 2017 10:36 AM | 263 Views
Micro-star International (MSI), the world’s best-selling gaming laptop brand, will be having a grand launching celebration of their newest MSI Concept Store on November 16, 2017.. See More
 
MSI GAMING PH ANNOUNCES OFFICIAL LAUNCH OF NEW CONCEPT STORE
Techworld Date Posted: 10:36 AM | 263 Views
Micro-star International (MSI), the world’s best-selling gaming laptop brand, will be having a grand launching celebration of their newest MSI Concept Store on November 16, 2017.See More

 
Fortinet Introduces New Network Access Control Solution for IoT Security
Techworld Date Posted: 11 September 2018 10:53 AM | 162 Views
Fortinet® (NASDAQ: FTNT), a global leader in broad, integrated and automated cybersecurity solutions, has announced FortiNAC, a new network access control product line that delivers network segmentation and automated responses for IoT security.. See More
 
Fortinet Introduces New Network Access Control Solution for IoT Security
Techworld Date Posted: 10:53 AM | 162 Views
Fortinet® (NASDAQ: FTNT), a global leader in broad, integrated and automated cybersecurity solutions, has announced FortiNAC, a new network access control product line that delivers network segmentation and automated responses for IoT security.See More


Power by

Download Free AZ | Free Wordpress Themes