IDC concluded its 11-month search for the Philippines’ best digital transformation (DX) initiatives, naming Maynilad Water Services Inc. as the 2017 “Digital Transformer of the Year” in the inaugural run of IDC DX Awards. IDC DXa recognizes organizations that have significantly transformed their served markets, through digital and disruptive technologies. BIMA and Air21 also received distinctions at the awards, winning as “Digital Disruptor of the Year” and “DX Leader for Operational Transformation” respectively. The winners displayed remarkable and measurable excellence in their DX efforts across the three DX masteries, and showcased efforts to transform or disrupt their markets. “The advent of DX has massively impacted the Philippines, redefining traditional industries, strengthening relationships with end-users and clients, and flattening organizational structure,” said Jubert Daniel Alberto, Head of Operations for IDC Philippines. “The need for change, driven by external and internal pressures to ride the wave of disruption and heightened competition, is paving the way for significant transformation initiatives locally. The winners of the awards prove that DX is not just a business strategy, but an operational imperative for any organization today. The high DX awareness among Philippine businesses underscores the importance of transformation initiatives in transitioning to the new digital economy.”

 

The winning organizations of IDC DX Awards 2017 in the Philippines and their outstanding DX initiatives are:

 

• Maynilad Water Services Inc as Digital Transformer of the Year. Maynilad’s DX project leverages technology to transform itself and render more efficiencies to its business and operations. Driven by the challenges of non-revenue water (NRW) and having a low percentage of customers with 24-hour water supply, Maynilad embarked on transforming its “Stone Age” practices to the cutting edge of global best practice in today’s ICT economy. Maynilad carefully examined business and IT objectives and streamlined these with deliberate steps between business and IT management. Maynilad also digitalized its customer interactions through the continuing development of its bills presentment platform, alongside the use of an interactive online application. Maynilad leadership rallied the organization to commit to the company’s DX journey, carefully putting in the required governance framework. As a result, NRW was reduced to 33% in 2017 compared to 67% in 2006. Clients likewise topped 1.3 million in 2017, from 600,000 in 2006.

 

• BIMA named Digital Disruptor of the Year. BIMA allows for microinsurance coverage for most Filipinos, especially low-income families and the largely unbanked sector, through its Mobile Microinsurance offering. This innovation leverages Pinoys’ heavy mobile phone usage and the country’s unique “tingi” culture, offering insurance coverage via automatic prepaid deductions (installments of as low as PHP 45), postpaid charges, or mobile money. These were made possible by BIMA’s paperless transactions and the development of its internal app for insurance agents and brokers. Through this, BIMA opened up microinsurance to the mass market, offering service inclusivity for even those living in the remotest locations in the archipelago.

 

• Air21 named DX Leader for Operational Transformation. Air21’s transformation journey began with automation of its shipment tracking, but the company soon realized that further operational improvements were needed to improve delivery success rates. Air21 leadership believed that streamlined operational processes would be key to boosting the company’s overall revenue and business viability. Hence, Air21 rolled out its Project Command Center that specifically looked at technology to transform the way the company performs on a day-to-day basis. Through this initiative, Air21 successfully implemented an automated report system for all deliveries, away from the use of email and telephone lines, while integrating business analytics as a core process in their operations.

 

Real-time information was generated, creating a seamless view of pertinent information ranging from status of return documents, cash collections, and remittances, to country-wide reports and target-setting. With a singular view of its entire operations, its dashboards and the response team can work more quickly to resolve any issues.

 

“The journey to digital transformation is not without risks and challenges, so it’s fitting to recognize those who have not only paved the way towards change, but also made the leap and never looked back. In the DX economy, creative use of technologies will be the biggest equalizer among competing organizations and economies within the region. It is thrilling to see this level of innovation form the Philippines and we look forward to more local DX success stories in the coming years,” said Sudev Bangah, Managing Director IDC ASEAN

 

The Philippine IDC DX Awards winners were selected through three rounds of panel judging and scoring following IDC’s proprietary DX MaturityScape Assessment. In enforcing the highest level of transparency and impartiality in the evaluation process, each submission was reviewed and deliberated on by IDC Asia/Pacific senior analysts.

 

The three winning organizations from the Philippines will soon join the exclusive shortlist of IDC Digital Transformation Awards winners from other participating countries, as the regional search culminates in IDC’s DX Summit, scheduled November 28th, 2017 at Gardens by the Bay, Singapore. This closing event seeks to name Asia’s best of the best, with regional winners being announced for the following categories: Digital Transformer of the Year; Digital Disruptor of the Year; DX Leader – L3D Mastery; DX Leader – Information Visionary; DX Leader – Omni-experience Innovation; DX Leader – Operational Transformation; and DX Leader – Talent Acceleration.

 

For more information on the awards and judging criteria, visit www.IDCDXawards.com.


RECOMMENDED ARTICLE FOR TECHWORLD


 
Thailand and Vietnam Take Top Honors at GeForce eSports Xtreme Tournament in Southeast Asia
Techworld Date Posted: 28 November 2017 10:17 AM | 640 Views
The GeForce® eSports Xtreme Tournament (GEXT) in Southeast Asia came to a truly exciting ending with teams from Thailand and Vietnam emerging as champions in their respective categories. . See More
 
Thailand and Vietnam Take Top Honors at GeForce eSports Xtreme Tournament in Southeast Asia
Techworld Date Posted: 10:17 AM | 640 Views
The GeForce® eSports Xtreme Tournament (GEXT) in Southeast Asia came to a truly exciting ending with teams from Thailand and Vietnam emerging as champions in their respective categories. See More

 
The Lowdown on the Philippine ID System What Filipinos Need to Know
Techworld Date Posted: 21 September 2018 9:19 AM | 159 Views
The majority of modern nations implement a national ID system to achieve greater efficiency in the provision of services. Many of these nations, however, continue to struggle with the competing interest of personal privacy..... See More
 
The Lowdown on the Philippine ID System What Filipinos Need to Know
Techworld Date Posted: 9:19 AM | 159 Views
The majority of modern nations implement a national ID system to achieve greater efficiency in the provision of services. Many of these nations, however, continue to struggle with the competing interest of personal privacy....See More

 
As Data Volumes Explode, Toshiba and Helium Help the Cloud Float to New Capacity Highs
Techworld Date Posted: 26 April 2018 5:31 PM | 445 Views
Storing digisnaps of places visited and meals eaten, archiving documents, sharing conference materials with colleagues; these days it’s becoming second nature to store all sorts of data in the cloud, where it’s safe until.... See More
 
As Data Volumes Explode, Toshiba and Helium Help the Cloud Float to New Capacity Highs
Techworld Date Posted: 5:31 PM | 445 Views
Storing digisnaps of places visited and meals eaten, archiving documents, sharing conference materials with colleagues; these days it’s becoming second nature to store all sorts of data in the cloud, where it’s safe until...See More

 
UBTECH Robotics Introduces STEM-Friendly Jimu Robots for Kids and Teens in the Philippines
Techworld Date Posted: 28 September 2017 4:26 PM | 370 Views
UBTECH Robotics, the company best known globally as the industry leader in artificial intelligence and humanoid robotics today introduced a new line of STEM-friendly Jimu Robots for kids and teens in the Philippines. UBTECH's Jimu.... See More
 
UBTECH Robotics Introduces STEM-Friendly Jimu Robots for Kids and Teens in the Philippines
Techworld Date Posted: 4:26 PM | 370 Views
UBTECH Robotics, the company best known globally as the industry leader in artificial intelligence and humanoid robotics today introduced a new line of STEM-friendly Jimu Robots for kids and teens in the Philippines. UBTECH's Jimu...See More

 
New Kaspersky CyberTrace Streamlines Threat Intelligence Flows for Better Initial Response to Cyberthreats
Techworld Date Posted: 21 February 2019 2:00 PM | 101 Views
With the number of available threat intelligence sources continuing to grow, a third of Chief Information Security Officers (CISOs) feel under pressure as they cannot consume cybercrime intelligence easily or effectively. . See More
 
New Kaspersky CyberTrace Streamlines Threat Intelligence Flows for Better Initial Response to Cyberthreats
Techworld Date Posted: 2:00 PM | 101 Views
With the number of available threat intelligence sources continuing to grow, a third of Chief Information Security Officers (CISOs) feel under pressure as they cannot consume cybercrime intelligence easily or effectively. See More

 
Free YouTube Promo for Smart, TNT, and Sun Customers Extended until July 31
Techworld Date Posted: 16 July 2018 4:22 PM | 553 Views
PLDT wireless arm Smart Communications, Inc. has announced that it is extending its Free YouTube promo, allowing all prepaid and postpaid customers of Smart, TNT, and Sun to continue enjoying up to one hour.... See More
 
Free YouTube Promo for Smart, TNT, and Sun Customers Extended until July 31
Techworld Date Posted: 4:22 PM | 553 Views
PLDT wireless arm Smart Communications, Inc. has announced that it is extending its Free YouTube promo, allowing all prepaid and postpaid customers of Smart, TNT, and Sun to continue enjoying up to one hour...See More

 
ASUS Republic of Gamers Launches Maximus X and Strix Z370 Series Motherboards
Techworld Date Posted: 19 October 2017 8:37 AM | 644 Views
ASUS Republic of Gamers (ROG) today announced Maximus X and Strix Z370, a diverse collection of ROG Z370 gaming motherboards featuring support for the latest 8th Generation IntelCoreTM processors and designed for a range.... See More
 
ASUS Republic of Gamers Launches Maximus X and Strix Z370 Series Motherboards
Techworld Date Posted: 8:37 AM | 644 Views
ASUS Republic of Gamers (ROG) today announced Maximus X and Strix Z370, a diverse collection of ROG Z370 gaming motherboards featuring support for the latest 8th Generation IntelCoreTM processors and designed for a range...See More

 
MSI Announces Clearance Sale Exclusive to PC Express Gilmore
Techworld Date Posted: 7 September 2017 3:26 PM | 356 Views
Big Savings with MSI Clearance Sale exclusive at PC Express Gilmore Branch located at UNIT 2A 2ND FLOOR, 25 Gilmore Ave, New Manila, Quezon City, Metro Manila. Save as much as P55,000 on selected.... See More
 
MSI Announces Clearance Sale Exclusive to PC Express Gilmore
Techworld Date Posted: 3:26 PM | 356 Views
Big Savings with MSI Clearance Sale exclusive at PC Express Gilmore Branch located at UNIT 2A 2ND FLOOR, 25 Gilmore Ave, New Manila, Quezon City, Metro Manila. Save as much as P55,000 on selected...See More

 
Watch and Enjoy The International Pubstomp 2017 the right Way
Techworld Date Posted: 10 August 2017 2:28 PM | 288 Views
   – Join MSI Gaming as they bring you #TI7 Viewing Party at Club Nix05 from 10pm of Saturday, August 12th, until Sunday dawn!   Gain EXCLUSIVE access to Official TI7 Merchandise available.... See More
 
Watch and Enjoy The International Pubstomp 2017 the right Way
Techworld Date Posted: 2:28 PM | 288 Views
   – Join MSI Gaming as they bring you #TI7 Viewing Party at Club Nix05 from 10pm of Saturday, August 12th, until Sunday dawn!   Gain EXCLUSIVE access to Official TI7 Merchandise available...See More

 
Sony’s Xperia XZ Premium Now Available in Limited Edition Rosso Colorway
Techworld Date Posted: 10 November 2017 10:48 AM | 331 Views
Sony announced that the Xperia XZ Premium is already available in a new, limited edition colorway.. See More
 
Sony’s Xperia XZ Premium Now Available in Limited Edition Rosso Colorway
Techworld Date Posted: 10:48 AM | 331 Views
Sony announced that the Xperia XZ Premium is already available in a new, limited edition colorway.See More


Power by

Download Free AZ | Free Wordpress Themes