Amdocs, (NASDAQ: DOX), a leading provider of software and services to communications and media companies, today announced that it has signed a multi-year services contract with Globe Telecom, one of the Philippines’ largest telecommunications providers, for continuous enhancement of Globe Telecom’s operations. According to the agreement, Amdocs Intelligent Operations will assist Globe in managing third-party systems and cloud management solutions. This includes modernizing and running IT operations for multiple lines of businesses, including prepaid and postpaid mobile services, fixed-line broadband, and enterprise services.

 

Furthermore, with Amdocs Intelligent Operations, Globe Telecom is embracing artificial intelligence, chatbots, and machine learning technologies to increase business agility and flexibility. The automation will enable faster resolution of issues and better customer experience. As a result, Globe Telecom will be able to expedite their digital journey while reducing costs, and innovating and launching new services to deliver compelling experiences to customers.

 

“We are committed to enrich the lives of our customers in the digital age by continuously innovating our brand and delivering a diversity of new offerings to market faster by increasing our service agility and operations,” said Ernest Cu, president and CEO of Globe Telecom. “As we continue our journey towards the digital future, automation will play a crucial role in setting new benchmarks for customer experience,” Cu added.

 

“As one of the leaders in our industry, Globe Telecom thrives on continuously innovating their brand and enhancing the customer experience they deliver,” said Gary Miles, chief marketing officer at Amdocs. “With the emergence of new technologies creating ongoing disruption within the industry, more and more service providers are looking to transform traditional operations towards intelligent automation and optimization of their operations for more predictable service levels as well as improved efficiencies. Amdocs Intelligent Operations will enable Globe Telecom to continue to take to market the dynamic and compelling services which make their brand so strong.”

 

Amdocs Intelligent Operations is part of AmdocsONE, an open, modular and integrated solution set designed to accelerate the industry’s dynamic and continuous digital transformation.

 

Supporting Resources

  • Find out more about Amdocs Intelligent Operations
  • Keep up with Amdocs news by visiting the company’s website
  • Subscribe to Amdocs’ RSS Feed and follow us on Twitter, Facebook, LinkedIn and YouTube


RECOMMENDED ARTICLE FOR TECHWORLD


 
What’s your treasured Nokia moment?
Techworld Date Posted: 22 December 2017 3:03 PM | 236 Views
Admit it, before all the fuss about touchscreens and sleek metal frames and glass back, the rave was all about the sturdiest body, intuitive interface, and interchangeable covers and keypads. See More
 
What’s your treasured Nokia moment?
Techworld Date Posted: 3:03 PM | 236 Views
Admit it, before all the fuss about touchscreens and sleek metal frames and glass back, the rave was all about the sturdiest body, intuitive interface, and interchangeable covers and keypadsSee More

 
Transcend Gives Back to Over 300 Kids with Metro World Child for the Sidewalk Sunday School Project
Techworld Date Posted: 6 October 2018 9:16 AM | 485 Views
In many cities and villages, there are children who have no control over where they were born or what extreme circumstances they were brought into; they have no way of seeing themselves out of.... See More
 
Transcend Gives Back to Over 300 Kids with Metro World Child for the Sidewalk Sunday School Project
Techworld Date Posted: 9:16 AM | 485 Views
In many cities and villages, there are children who have no control over where they were born or what extreme circumstances they were brought into; they have no way of seeing themselves out of...See More

 
Get a Free Star Wars™: Jedi Challenges with Select Lenovo Legion Laptops
Techworld Date Posted: 14 September 2018 3:45 PM | 146 Views
Lenovo, a global leader in PCs and smart devices, is currently having a promo that is sure to please gamers and Star Wars fans alike. Until supplies last, every purchase of selected Legion gaming.... See More
 
Get a Free Star Wars™: Jedi Challenges with Select Lenovo Legion Laptops
Techworld Date Posted: 3:45 PM | 146 Views
Lenovo, a global leader in PCs and smart devices, is currently having a promo that is sure to please gamers and Star Wars fans alike. Until supplies last, every purchase of selected Legion gaming...See More

 
26 Per Cent of Ransomware Attacks Now Target Business – Rapidly-Evolving Ransomware Remains a Top Threat
Techworld Date Posted: 1 December 2017 11:42 AM | 241 Views
In 2017, 26.2 per cent those targeted by ransomware were business users, compared to 22.6 per cent in 2016. See More
 
26 Per Cent of Ransomware Attacks Now Target Business – Rapidly-Evolving Ransomware Remains a Top Threat
Techworld Date Posted: 11:42 AM | 241 Views
In 2017, 26.2 per cent those targeted by ransomware were business users, compared to 22.6 per cent in 2016See More

 
Mine a Million Kaspersky Lab Identifies Sophisticated Hacker Group Earning Millions through Mining Malware
Techworld Date Posted: 5 March 2018 4:48 PM | 235 Views
According to Kaspersky Lab researchers, cybercriminals have started using sophisticated infection methods and techniques borrowed from targeted attacks in order to install mining software on attacked PCs within organizations.. See More
 
Mine a Million Kaspersky Lab Identifies Sophisticated Hacker Group Earning Millions through Mining Malware
Techworld Date Posted: 4:48 PM | 235 Views
According to Kaspersky Lab researchers, cybercriminals have started using sophisticated infection methods and techniques borrowed from targeted attacks in order to install mining software on attacked PCs within organizations.See More

 
Epson Launches First 12,000 Lumen Native 4K 3LCD Laser Projector and New 20,000 Lumen Projector
Techworld Date Posted: 9 January 2019 5:02 PM | 83 Views
Epson, the number-one selling projector brand, has announced the launch of two new 3LCD laser projectors – The EB-L12000Q, which is the industry’s first 12,000 lumen native 4K 3LCD laser projector. See More
 
Epson Launches First 12,000 Lumen Native 4K 3LCD Laser Projector and New 20,000 Lumen Projector
Techworld Date Posted: 5:02 PM | 83 Views
Epson, the number-one selling projector brand, has announced the launch of two new 3LCD laser projectors – The EB-L12000Q, which is the industry’s first 12,000 lumen native 4K 3LCD laser projectorSee More

 
Honeywell Awards Three Scholarships to Chemical Engineer Students in the Philippines
Techworld Date Posted: 7 November 2017 4:41 PM | 239 Views
Honeywell (NYSE: HON) announced today that it has awarded scholarships to three Filipino students majoring in chemical engineering at a leading university in Philippines, affirming Honeywell’s continued investment in building the future engineering talent.... See More
 
Honeywell Awards Three Scholarships to Chemical Engineer Students in the Philippines
Techworld Date Posted: 4:41 PM | 239 Views
Honeywell (NYSE: HON) announced today that it has awarded scholarships to three Filipino students majoring in chemical engineering at a leading university in Philippines, affirming Honeywell’s continued investment in building the future engineering talent...See More

 
Lenovo™ Sees Intelligence Transforming Everything at MWC 2018, From Devices to Data Center
Techworld Date Posted: 27 February 2018 4:51 PM | 1219 Views
Today, at MWC 2018, Lenovo reinforced its 2018 vision for technology innovations, moving its core strategy to Augmented Intelligence.. See More
 
Lenovo™ Sees Intelligence Transforming Everything at MWC 2018, From Devices to Data Center
Techworld Date Posted: 4:51 PM | 1219 Views
Today, at MWC 2018, Lenovo reinforced its 2018 vision for technology innovations, moving its core strategy to Augmented Intelligence.See More

 
Transcend Reveals UASP-Ready SSD Enclosure Kit for Enhanced Transfer Efficiency and Data Mobility
Techworld Date Posted: 30 October 2018 1:32 PM | 77 Views
Transcend Information Inc., a leading manufacturer of storage and multimedia products, is proud to introduce SSD Enclosure Kit options in different form factors to cover all possibilities and enhance data mobility.. See More
 
Transcend Reveals UASP-Ready SSD Enclosure Kit for Enhanced Transfer Efficiency and Data Mobility
Techworld Date Posted: 1:32 PM | 77 Views
Transcend Information Inc., a leading manufacturer of storage and multimedia products, is proud to introduce SSD Enclosure Kit options in different form factors to cover all possibilities and enhance data mobility.See More

 
Philippine Robotics Team Awarded to Compete Globally
Techworld Date Posted: 24 August 2018 4:33 PM | 245 Views
Various schools across the country will represent the Philippines at the World Robotics Olympiad 2018 (WRO 2018) happening on November 15 to 19 in Chiang Mai, Thailand, after being proclaimed as winners of the.... See More
 
Philippine Robotics Team Awarded to Compete Globally
Techworld Date Posted: 4:33 PM | 245 Views
Various schools across the country will represent the Philippines at the World Robotics Olympiad 2018 (WRO 2018) happening on November 15 to 19 in Chiang Mai, Thailand, after being proclaimed as winners of the...See More


Power by

Download Free AZ | Free Wordpress Themes